Description

ITIL® Version 5 Foundations

ITIL Version 5 expands the scope of the world’s leading best practice framework for IT to incorporate many new ways of working, including Agile, LEAN, DevOps, and other innovative approaches. In this 3 day course you will learn the core aspects of the ITIL Framework and how to use it to improve the quality of services you deliver to your customers. A voucher for the certification exam is included with the course fee.