Deep Creek courted Wendle, who will serve as a course director and instructor for the Highland, Maryland-based IT training and business consulting firm, because of his record as an “industry luminary,” according to von Schlag.
“Ken will fit nicely with our existing faculty of leading ITIL experts,” said von Schlag.
Wendle co-founded and served as president emeritus of ITSMF USA (Information Technology Service Management Forum USA), the US chapter of ITSMF International, an independent professional organization and forum for IT service management professionals. He is credited with helping to launch an annual ITSMF national conference and expo, which was recognized in 2005 by BtoB Magazine as one of the top conferences to reach IT professionals. For this he was awarded the Lifetime Achievement Award by ITSMF USA, its highest honor.
“I am excited to be part of the Deep Creek family,” said Wendle, who holds an ITIL® Manager Certificate and the distinction of being the first American to become a Fellow in the UK Institute of Service Management. “I spent my career working to demystify IT service management and help customers implement ITIL successfully. Through my partnership with Deep Creek I will have a chance to work with even more great companies trying to take advantage of ITIL practices.”
“We brought Ken on to meet increased demand for services. We wanted someone who had a demonstrated ability to make ITIL work,” said von Schlag.
Early industry reaction has been overwhelmingly positive.
“We rely on Deep Creek Center to support our growing clientele of organizations with world-class ITIL learning solutions. Adding Ken to their already strong faculty enhances their position as the leading provider of instructional support for ITIL,” said Rick Lemieux, vice president of services for ITSM Solutions.
“This is a good fit,” said Wendle.