Project Management Courses Archives

Using Project Management Disciplines to Improve Performance

I was asked late last year to write a white paper for Axelos on some of the reasons organizations might consider using disciplines from the PMBOK, from PRINCE2, and from Agile practices like Scrum to help them improve their project performance. It also became a nice opportunity to demystify some of the mistaken notions about each set of practices. Short summary: they work and play together very well, but require some organizational discipline, and should be adapted to meet the needs of any particular organizations.

Here is a link to the paper…I hope you enjoy it, and reach out to me if you have questions on how you might leverage these practices to help your organization improve its performance.

https://www.axelos.com/case-studies-and-white-papers/project-management-capabilities-prince2-pmp-agile

Best,

Patrick

PRINCE 2 US Launch Podcast

I had a nice opportunity to take part in a recent Axelos podcast as part of their announcement of the new Managing Effective Projects with PRINCE2 US version. Take a listen; for those of you who aren’t familiar with PRINCE2, it builds on a knowledge framework like the PMBOK by providing a tailorable methodology for project planning, execution, and monitoring. Whether your projects are more prescriptive or more Agile, using PRINCE2 will dramatically improve the quality and consistency of your team’s projects.

https://bit.ly/3kyaIuY

PRINCE2® Practitioner

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Course Description

This 3-day interactive PRINCE2 Practitioner certification-training program introduces the student to the details of doing Project Management as described in Projects in Controlled Environments version 2. Accredited by ACQUIROS, the course helps students prepare for the certification exam along with acquiring valuable insights from instructors with extensive practical experience in managing IT organizations and deploying effective Project Management principles and practices.

This course features lectures, discussion, team exercises and quizzes. It culminates with an optional, one-hour certification examination.

Who Should Attend

This course is suitable for all IT Management and Staff who need to understand the use of PRINCE2 in managing projects and their role in provisioning quality services for their customers.

Course Outline

Chapter 01 – Course Introduction

Course Introduction
Frameworks, Standards & Methods in Context
PRINCE2 the Practice
Applying & Tailoring the PRINCE2 Methodology

Chapter 02 – Pre-project Stage

Pre-project
Starting up a Project
Directing a Project
Themes in Pre-project
Chapter Summary

Chapter 03 – Initiation Stage

Initiation
Initiating a Project
Managing a Stage Boundary
Directing a Project
Themes in Initiation
Chapter Summary

Chapter 04 – Subsequent Delivery Stage

Subsequent Delivery
Controlling a Stage
Managing Product Delivery
Managing a Stage Boundary
Directing a Project
Themes in Subsequent Delivery
Chapter Summary

Chapter 05 – Final Delivery Stage

Managing Product Delivery
Controlling a Stage
Closing a Project
Directing a Project
Themes in Final Delivery
Chapter Summary

A detailed outline can be found here.

Prerequisites

None.

Exam

An optional 1-hour, 40 question, closed book multiple choice examination is administered by an independent proctor at the end of the course. Certification is through ACQUIROS.

Credits Earned

18 PDU Credits

Course Director – Patrick von Schlag
Mr. von Schlag has more than 25 years of real-world experience managing IT and business organizations. He has served as a consultant, facilitator, and instructor in support of more than 200 ITSM program deployments, with a focus on practical benefits. He holds all 11 ITIL 2011 certifications and runs an accredited learning consultancy focused on “Making ITIL Work” in real organizations. He is a certified PRINCE2 Practitioner and has extensive experience integrating project management frameworks with other governance, service management, and quality frameworks. His customer list includes The Walt Disney Company, Microsoft, Nike, Sears, US Marine Corps, US Army, US Air Force, 2nd and 5th Fleet US Navy, DISA, IRS, Federal Reserve, The Hartford, Citigroup, Amgen, Los Angeles County, Port of Long Beach, GDIT, Accenture, Serco, Deloitte, and hundreds of other market-leading organizations.

PRINCE2® Practitioner Extended Outline

Course Description

This course features lectures, discussion, team exercises and quizzes. It culminates with an optional, one-hour certification examination.

Who Should Attend

This course is suitable for all IT Management and Staff who need to understand the use of PRINCE2 in managing projects and their role in provisioning quality services for their customers.

Course Outline

Chapter 01 – Course Introduction

Lesson: Course Introduction
Welcome to the Course!
My ITSM Mentoring Community
Why Are You Here?
Using Bloom’s Taxonomy
What do you Expect?
Housekeeping in the Classroom & Online
Conventions Used
Quizzes & Exercises
PRINCE2 Qualification Scheme
PRINCE2 Practitioner Exam
Getting Started

Lesson: Frameworks, Standards & Methods in Context
Learning Objectives
What is a Framework
The PMBOK as a Framework
PMBOK in Context
What is a Standard?
ISO21500
What is a Methodology?
PRINCE2 as a Methodology
PMBOK Says – PRINCE2 Does
Portfolios, Programs & Projects
Enterprise – Portfolio, Program & Project

Lesson: PRINCE2 the Practice
Learning Objectives
The Context of PRINCE2 in Practice
Principles Embedded in Themes
Themes Applied to Processes
Processes Applied & Tailored to the Environment
Environment
Embedding
Tailoring
Customer/Supplier
Customer/Supplier Environment
Management Products in a Commercial Relationship

Lesson: Applying & Tailoring the PRINCE2 Methodology
Project Management as a Discipline
The PRINCE2 Adaptation
PRINCE2 Process Model

Chapter 02 – Pre-project Stage

Lesson: Pre-project
Introduction to Pre-project
Applying Themes

Lesson: Starting up a Project
Starting up a Project – Pre-project
SU Process
Starting up a Project Process (SU)
SU Activities
Appoint Executive & Project Manager
Purpose of the Daily Log
Composition – Daily Log (A7.2)
Capture Previous Lessons
Purpose of the Lesson Log
Composition – Lesson Log (A.14.2)
Four Levels of Project Management Structure
The Project Management Team
Project Board
Design & Appoint Project Management Team
Prepare Business Case Outline
Business Case Relationships
Purpose of the Business Case
Composition – Business Case
Quality Audit Trail – Project Products Description
Purpose of the Project Product Description
Composition – Project Product Description (A.21.2)
Select Project Approach & Assemble Project Brief
Purpose of the Project Brief
Composition – Project Brief (A19.2)
Plan the Initiation Stage
Tailoring Starting up a Project

Lesson: Directing a Project
Directing a Project – Pre-project
DP Process
Pre-project – Directing a Project (DP)
DP Activities – Pre-project
Authorize Initiation

Lesson: Themes in Pre-project
Overview – Themes in Pre-project
Business Case
Organization
Responsibilities Relevant to the Organization Theme
Plans
Progress

Lesson: Chapter Summary
Summary of Pre-project Processes
Summary of Starting up a Project Process (SU)
Summary of Directing a Project (DP)
Application of Themes in Pre-project

Chapter 03 – Initiation Stage

Lesson: Initiation
Introduction to the Initiation Stage
Applying Themes

Lesson: Initiating a Project
Initiating a Project
IP Process
Initiating a Project Process (IP)
IP Activities
Prepare the Risk Management Strategy
Purpose of the Risk Management Strategy
Composition – Risk Management Strategy (A.24.2)
Purpose of the Risk Register
Composition – Risk Register (A.25.2)
Prepare the Configuration Management Strategy
Purpose of the Configuration Management Strategy
Composition – Configuration Management Strategy (A.6.2)
Purpose of the Configuration Item Record
Composition – Configuration Item Record (A.5.2)
Purpose of the Issue Register
Composition – Issue Register (A.12.2)
Prepare the Quality Management Strategy
Purpose of the Quality Management Strategy
Composition – Quality Management Strategy (A22.2)
Purpose of the Quality Register
Composition – Quality Register (A.23.2)
Prepare the Communication Management Strategy
Purpose of Communication Management Strategy
Composition – Communication Management Strategy (A.4.2)
Set up the Project Controls
Set up Project Controls – Actions
Create the Project Plan
Purpose of a PlanCreate a Project Plan – Actions
Composition – Plan (A.16.2)
Create Product Description
Purpose of the Product Description
Composition – Product Description (A17.2)
Refine Business Case
Purpose of the Benefits Review Plan
Composition – Benefits Review Plan
Assemble the Project Initiation Documentation
Purpose of Project Initiation Documentation
Composition – Project Initiation Documentation (A.20.2)

Lesson: Managing a Stage Boundary
Initiation – Managing a Stage Boundary
SB Process
SB Activities – Initiation
Managing a Stage Boundary Process (SB)
Plan the Next Stage
Update the Project Plan
Update the Business Case
Report Stage End
Purpose of Lesson Report
Composition – Lesson Report (A.15.2)

Lesson: Directing a Project
Initiation – Directing a Project
DP Activities – Initiation
Directing a Project (DP)
Authorize the Project
Authorize the Stage or Exception Plan

Lesson: Themes in Initiation
Overview – Themes in Initiation
Business Case
Organization
Quality
Plans
PRINCE2 Plan Levels in Initiation
Risk
Responsibilities Relevant to the Risk Theme
Change
Progress

Lesson: Chapter Summary
Summary of the Initiation Processes
Summary of Initiating a Project (IP)
Summary of Managing a Stage Boundary (SB)
Summary of Directing a Project (DP)
Application of Themes in Initiation

Chapter 04 – Subsequent Delivery Stage
Learning Objectives

Lesson: Subsequent Delivery
Introduction to the Subsequent Delivery Stage
Subsequent Delivery Control Loops
Applying Themes

Lesson: Controlling a Stage
Subsequent Delivery – CS
CS Process
CS Activities
Controlling a Stage
Authorize a Work Package
Purpose of the Work Package
Composition – Work Package (A26.2)
Review Work Package Status
Receive Completed Work Package
Review the Stage Status
Report Highlights
Purpose of the Highlight Report
Composition – Highlight Report (A.11.2)
Capture & Examine Issues & Risks
Purpose of the Issue Report
Composition – Issue Report (A.13.2)
Escalate Issues & Risks
Purpose of the Exception Report
Composition – Exception Report (A.10.2)
Take Corrective Action

Lesson: Managing Product Delivery
Subsequent Delivery – MP
MP Process
MP Activities
Managing Product Delivery (MP)
Accept a Work Package
Execute a Work Package
Purpose of the Checkpoint Report
Composition – Checkpoint Report (A.3.2)
Deliver a Work Package

Lesson: Managing a Stage Boundary
Subsequent Delivery – SB
SB Activities – Subsequent Delivery
Managing a Stage Boundary Process (SB)
Plan the Next Stage
Update the Project Plan
Update the Business Case
Report Stage End
Composition – End Stage Report
Produce an Exception Plan

Lesson: Directing a Project
Subsequent Delivery – DP
Directing a Project
DP Activities
Authorize the Stage or Exception Plan
Give Ad Hoc Direction

Lesson: Themes in Subsequent Delivery
Overview – Themes in Subsequent Delivery
Business Case
Organization
Quality
Apply the Aspects of Quality
Manage Expectations & Acceptance
Execute Quality Review Technique
Plans
PRINCE2 Plan Levels in Subsequent Delivery
Risk
Risk Management Procedure
Risk Response
Change
Project Board Decisions
Managing Configuration
Issue & Change Control Procedure
Responsibilities Relevant to the Change Theme
Progress
Management by Exception
Six Tolerance Areas
Delegated Tolerances & Reporting Progress
Responsibilities Relevant to the Progress Theme

Lesson: Chapter Summary
Summary of the Subsequent Delivery Processes
Summary of Controlling a Stage (CS)
Summary of Managing Product Delivery (MP)
Summary of Managing a Stage Boundary (SB)
Summary of Directing a Project (DP)
Application of Themes in Subsequent Delivery

Chapter 05 – Final Delivery Stage

Lesson: Managing Product Delivery
Final Delivery Stage – MP
MP Activities
Managing Product Delivery (MP)
Deliver a Work Package

Lesson: Controlling a Stage
Final Delivery Stage – CS
CS Activities
Controlling a Stage Process (CS)
Review Work Package Status
Receive Completed Work Package
Review the Stage Status

Lesson: Closing a Project
Final Delivery Stage – CP
CP Process
CP Activities
Closing a Project (CP)
Prepare Planned Closure
Purpose of Product Status Account
Composition – Product Status Account (A.18.2)
Prepare Premature Closure
Hand Over Products
Evaluate the Project
Purpose of End Project Report
Composition – End Project Report (A8.2)
Recommend Project Closure

Lesson: Directing a Project
Final Delivery – DP
DP Activities
Directing a Project (DP)
Authorize Project Closure

Lesson: Themes in Final Delivery
Overview – Themes in Final Delivery
Business Case
Organization
Quality
Plans
PRINCE2 Plan Levels in Final Delivery
Risk
Change
Progress

Lesson: Chapter Summary
Summary of the Final Delivery Stage Processes
Summary of Managing Product Delivery (MP)
Summary of Controlling a Stage (CS)
Summary of Closing a Project (CP)
Summary of Directing a Project (DP)
Application of Themes in Final Delivery

Prerequisites

None.

Exam

An optional 1-hour, 40 question, closed book, multiple choice examination is administered by an independent proctor at the end of the course. Certification is through ACQUIROS.

Credits Earned

18 PDU Credits

PRINCE2® Foundation Extended Outline

Course Description

This 3-day interactive PRINCE2 Foundation certification-training program introduces the student to the fundamentals of Project Management as described in Projects in Controlled Environments version 2. Accredited by ACQUIROS, the course helps students prepare for the certification exam along with acquiring valuable insights from instructors with extensive practical experience in managing IT organizations and deploying effective Project Management principles and practices.

This course features lectures, discussion, team exercises and quizzes. It culminates with an optional, one-hour certification examination. Courses are offered as Instructor-led, E-learning or Live-over-web opportunities.

Who Should Attend

This course is suitable for all IT Management and Staff who need to understand the use of PRINCE2 in managing projects and their role in provisioning quality services for their customers.

Course Length

3 days

Outline

Chapter 1-Introduction

Lesson: PRINCE2 Overview
Learning Objectives
What is a Project?
What is Project Management?
The Project Management Landscape
This is PRINCE2
PRINCE2 @ a Glance – High Level Processes
Project Performance Managed
Integrated Elements of PRINCE2
Principles
Themes
Processes
Environment
Customer/Supplier
Benefits of PRINCE2
Summary

Chapter 02 – PRINCE2 Themes

Lesson: Introduction to Themes
An Introduction to Themes
Theme Descriptions

Lesson: Business Case Theme
Learning Objectives – Business Case
Business Case Theme
Purpose of the Business Case Theme
The Business Case Defined
Purpose of the Business Case
Purpose of the Benefits Review
PRINCE2 Approach to the Theme
Responsibilities Within the Theme

Lesson: Organization Theme
Learning Objectives – Organization
Organization Theme
Purpose of the Organization Theme
Organization Defined
The Stakeholders
Three Project Interests
PRINCE2 Approach to the Theme
The Project Team
Project Board
Project Board’s Characteristics & Roles
Project Assurance
Change Authority
Project Manager
Team Manager
Project Support
Communication Management Strategy
Responsibilities Within the Theme

Lesson: Quality Theme
Learning Objectives – Quality
Quality Theme
Purpose of the Quality Theme
Quality Defined
Quality Assurance
Quality Assurance & Project Assurance
PRINCE2 Approach to the Theme
Expectations & Acceptance
Aspects of Quality
Got Quality?
PRINCE2 Quality Review Technique
Quality Theme Products
Responsibilities Within the Theme

Lesson: Plans
Learning Objectives – Plans
Plans Theme
Purpose of the Plans Theme
Plans Theme Defined
PRINCE2 Plan Levels
PRINCE2 Approach to the Theme
Product-based Planning Technique
Write the Product Description
Create Product Breakdown Structure
Write Product Descriptions
Create Product Flow Diagram
Responsibilities Within the Theme

Lesson: Risk
Learning Objectives – Risk
Risk Theme
Purpose of the Risk Theme
Risk Theme Defined
PRINCE2 Approach to the Theme
Risk Management Strategy
Risk Register
Risk Management Procedure
Identify
Assess
Plan
Implement
Communicate
Risk Response
Risk Budget
Responsibilities Within the Theme

Lesson: Change
Learning Objectives – Change
Change Theme
Purpose of the Change Theme
Change Theme Defined
Issue Types
PRINCE2 Approach to the Theme
Control Products
Configuration Management
Issue & Change Control Procedure
Responsibilities Within the Theme

Lesson: Progress
Learning Objectives – Progress
Progress Theme
Purpose of the Progress Theme
Progress Theme Defined
Six Tolerance Areas
PRINCE2 Approach to the Theme
Delegating Authority
Delegated Tolerances & Reporting Progress
Control with Management Stages
Management & Technical Stages
Controls
Progress Baselines
Progress Report Products – Logs
Progress Report Products – Reports
Responsibilities Within the Theme
Themes Summary
Summary of Theme Descriptions

Chapter 03 – PRINCE2 Processes

Lesson: Introduction to Processes
Learning Objectives
An Introduction to Processes
PRINCE2 Processes
PRINCE2 Journey
PRINCE2 Process Model

Lesson: Starting up a Project
Learning Objectives
Starting up a Project
Purpose
Overview of Starting up a Project
Objectives
Context
Project Brief

Lesson: Directing a Project
Learning Objectives
Directing a Project
Purpose
Overview Directing a Project
Objective
Context

Lesson: Initiating a Project
Learning Objectives
Initiating a Project
Purpose
Overview of Initiating a Project
Objectives
Project Initiation Documentation
Context

Lesson: Controlling a Stage
Learning Objectives
Controlling a Stage
Purpose
Overview of Controlling a Stage
Objective
Context

Lesson: Managing Product Delivery
Learning Objectives
Managing Product Delivery
Purpose
Overview of Managing Product Delivery
Objective
Context

Lesson: Managing a Stage Boundary
Learning Objectives
Managing a Stage Boundary
Purpose
Overview of Managing a Stage Boundary
Objective
Context

Lesson: Closing a Project
Learning Objectives
Closing a Project
Purpose
Overview of Closing a Project
Objective
Context
Processes Summary

Chapter 04 – PRINCE2 & ITIL

Lesson: PRINCE2 & the ITIL
Learning Objectives
PRINCE2 & the ITIL
Three Aspects of PRINCE2 & IT Service Management
Organizational Transformation
ITIL Process Adoption
IT Service Lifecycle
ITSM – Portfolio, Program & Project
PRINCE2 & the ITIL Summary

Prerequisites

None.

Exam

An optional 1-hour, 40 question, closed book multiple choice examination is administered by an independent proctor at the end of the course. Certification is through CSME.

Credits Earned

18 PDU Credits

PRINCE2® Foundation

Course Description

Who Should Attend

This course is suitable for all IT Management and Staff who need to understand the use of PRINCE2 in managing projects and their role in provisioning quality services for their customers.

Course Length

3 days

Outline

Chapter 01 – Course Introduction
Course Introduction
Frameworks, Standards & Methods in Context
PRINCE2 Overview

Chapter 02 – PRINCE2 Themes
Introduction to Themes
Business Case Theme
Organization Theme
Quality Theme
Plans
Risk
Change
Progress

Chapter 03 – PRINCE2 Processes
Introduction to Processes
Starting up a Project
Directing a Project
Initiating a Project
Controlling a Stage
Managing Product Delivery
Managing a Stage Boundary
Closing a Project

Chapter 04 – PRINCE2 & ITIL
PRINCE2 & the ITIL

A detailed outline can be found here.

Prerequisites

None.

Exam

An optional 1-hour, 40 question, closed book multiple choice examination is administered by an independent proctor at the end of the course. Certification is through ACQUIROS.

Credits Earned

18 PDU Credits

Project Management Professional (PMP)®

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Course Description

PREPARE FOR YOUR PMI PROJECT MANAGEMENT PROFESSIONAL® CREDENTIAL
All trainings are delivered according to the PMBOK® Guide 5th Edition. SUCCESSFUL AS A PMP®

The PMP® Credential is the most famous project management certificate in the world. It is issued by the Project Management Institute, one of the most important organizations in regard to the continuous development of project management as a profession.

As an owner of a PMP® credential you are able to prove your profound project management knowledge which open doors to new opportunities for your project management career.

WHY THE PMP® CREDENTIAL IS RELEVANT FOR YOU
More than 280,000 certified project managers cannot be wrong. By obtaining a PMP® Credential, you ensure that you share the same knowledge about important project management processes like “scope management” or “risk management” with other project managers and therefore have a common baseline for communication.

YOU NEED AT LEAST 35 CONTACT HOURS OF PROFESSIONAL PROJECT MANAGEMENT THEORY FOR PMP® EXAM ELIGIBILITY
Our professional training program is the best way to prepare for your PMP® Exam. We offer the most intensive and time efficient PMP® Prep Training you can get. During this seminar you will gain the necessary knowledge to pass your PMP® Exam and practical skills to improve your project management activities.

Your success is our mission and we stand at your side to successfully guide you towards your PMP® credential.

Who Should Attend?

This course is designed for project directors, managers, leaders, sub-project leaders or team members who typically have at least 3-5 years of project management experience. These candidates usually manage or are involved with information technology (IT) projects and plan to sit for the PMP exam.

Course Length

5 days

Course Outline

DAY 1

About the PMP Exam (Mechanics & Basics of the exam principle)
The Project Management Framework (Introduction PMBOK® Guide)
Definitions on Project, Portfolio and Programs
The role of the PM and organizational influences
10 PMP test questions
The structure of the PMBOK® Guide
Project Management Processes & Project Life Cycle
10 PMP test questions
Professional Responsibility and PMI Code of Ethics
10 PMP test questions

DAY 2

Starting a project (Method selection)
Develop Project Charter (Define Scope based on business needs)
The Scope Chain
10 PMP test questions
Scope Management, Work Breakdown Structure (WBS)
Project requirements & Scope Management Plan
10 PMP test questions
The concept behind “management plans”
Project Time Management
Network Diagramming, Scheduling & Compression Techniques
10 PMP test questions
Human Ressource Management
Communication Management
Stakeholder Management

DAY 3

10 PMP test questions
Cost Management
Cost principles, Planned Value
Earned Value
10 PMP test questions
Risk Management & Risk Management Processes
Monte Carlo Simulation
10 PMP test questions
Project Quality Management
Processes and Tools of Quality Management
10 PMP test questions

DAY 4

Project Procurement
About the different contract types and Procurement Processes
10 PMP test questions
Project Integration Management
Combining all processes for the benefit of your project
Executing + Monitoring & Controlling your project
Closing your project

DAY 5

Test section with 20 very hard PMP test questions
Hints on how to best prepare for the exam
The PMBOK® Guide glossary

Credits Earned

35 PDU Credits

Course Director

Patrick von Schlag
Mr. von Schlag has more than 25 years of real-world experience managing IT and business organizations. He has served as a consultant, facilitator, and instructor in support of more than 200 ITSM program deployments, with a focus on practical benefits. He holds all 11 ITIL 2011 certifications and runs an accredited learning consultancy focused on Making ITIL Work ™ in real organizations. His customer list includes The Walt Disney Company, Microsoft, Nike, Sears, US Marine Corps, US Army, US Air Force, 2nd and 5th Fleet US Navy, DISA, IRS, Federal Reserve, The Hartford, Citigroup, Amgen, Los Angeles County, Port of Long Beach, GDIT, Accenture, Serco, Deloitte, and hundreds of other market-leading companies.

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Certified Associate in Project Management (CAPM)®

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Course Description

This course provides an in-depth training to the professionals aspiring to be CAPM® certified. The course walks the attendee through topics related to project management that would be part of the examination curriculum.

Certified Associate in Project Management (CAPM®) is an excellent first step certification for project professionals.

The CAPM® credential demonstrates an understanding of the fundamental concepts, knowledge, terminology and processes of effective project management based on the Project Management Body of Knowledge (PMBOK®).

A CAPM® would be able to integrate and be part of project teams that follow the PMBOK® as the Project Management methodology.

Who Should Attend?

This certification is for anyone who wishes to develop competencies and skills in the area of Project Management. This certification is a perfect alternate certification for professionals who may not qualify for the PMP® certification.

The following designations would gain the most from this qualification:

Those intending to take the CAPM® exam
Project Managers (Junior Level)
Project Coordinators and Project Executives
Project Team Members
Business Development Staff involved with project sales
Managers and supervisors of project teams who directly do not participate in projects.

Course Length

3 days

Course Outline

Project Management Integration
Develop Project Charter, Develop Project Management Plan, Direct and Manage Project Execution, Monitor and Control Project Work, Perform Integrated Change Control and, Close Project or Phase.

Project Scope Management
Collect Requirements, Define Scope, Create WBS, Verify Scope and, Control Scope

Project Time Management
Define Activities, Sequence Activities, Estimate Activity Resources, Estimate Activity Durations, Develop Schedule and, Control Schedule

Project Cost Management
Estimate Costs, Determine Budget and Control Costs

Project Quality Management
Plan Quality, Perform Quality Assurance and, Perform Quality Control

Project Human Resource Management
Develop Human Resource Plan, Acquire Project Team, Develop Project Team and, Manage Project Team

Project Communications Management
Identify Stakeholders, Plan communications, Distribute Information, Manage Stakeholder Expectations and, Report Performance

Project Risk Management
Plan Risk Management, Identify Risks, Perform Qualitative Risk Analysis, Perform Quantitative Risk Analysis, Plan Risk Responses and, Monitor and Control Risks

Project Procurement Management
Plan Procurements, Conduct Procurements, Administer Procurements and, Close Procurements

Project Stakeholder Management
Identify Stakeholders, Plan Stakeholder Management, Manage Stakeholder Engagement and, Control Stakeholder Engagement

Mock Test, Exam Tips etc.

Prerequisites

The candidate must meet the following educational and professional experience requirements to take the CAPM® exam:

Secondary diploma (high school diploma or global equivalent)
AND
1,500 hours of professional project experience on a project team OR 23 contact hours of formal Project Management education.

Course Director

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Project Management Principles for IT Professionals

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Course Description

With your IT experience, you want to successfully manage and deploy an IT project. In this course, you will acquire the necessary skills to plan and implement IT projects that will positively impact your organization.

You will initiate a project, develop a project charter, create a scope statement, create management plans, develop a Statement of Work, create a project schedule, manage project relationships, implement a project, and close a project.

Who Should Attend?

An IT professional who wants to gain the skills and knowledge required to successfully manage and deploy an IT project. This course will also prepare students for the CompTIA Project+ certification exam. Passing the exam is equivalent to possessing the knowledge and problem-solving skills of an individual with practical IT and project management experience of 2,000 hours.

Course Length

3 days

Course Outline

Lesson 1: Initiating a Project
Topic 1A: Project Life Cycle
Topic 1B: Create a Project Concept Definition Statement
Topic 1C: Determine Feasibility
Topic 1D: Create a Project Charter

Lesson 2: Creating a Scope Statement
Topic 2A: Determine Risk Impact
Topic 2B: Determine Stakeholder Needs
Topic 2C: Identify Resources
Topic 2D: Estimate Cost
Topic 2E: Estimate Time
Topic 2F: Create a Scope Statement

Lesson 3: Planning Project Strategy
Topic 3A: Plan for Project Control
Topic 3B: Create a Communications Plan
Topic 3C: Create a Risk Management Plan
Topic 3D: Create a Quality Management Plan
Topic 3E: Create a Closeout Plan
Topic 3F: Analyze Requirements
Topic 3G: Create a Statement of Work

Lesson 4: Creating the Project Budget and Schedule
Topic 4A: Create the Work Breakdown Structure
Topic 4B: Create a Budget
Topic 4C: Create the Project Schedule

Lesson 5: Managing Relationships
Topic 5A: Manage Communication
Topic 5B: Manage Stakeholders
Topic 5C: Manage the Project Team
Topic 5D: Manage External Relationships

Lesson 6: Implementing the Project
Topic 6A: Manage the Schedule
Topic 6B: Manage the Budget
Topic 6C: Manage Quality
Topic 6D: Manage Change
Topic 6E: Manage Risks and Issues

Lesson 7: Closing the Project
Topic 7A: Deliver the Final Product
Topic 7B: Conduct a Debriefing
Topic 7C: Create the Project Closure Report
Topic 7D: Manage Administrative Closure

Appendix A: Confidence in Estimating

Appendix B: Estimating Techniques Flow Chart

Appendix C: Time Estimates Flow Chart

Appendix D: CompTIA Project+ Exam Objectives

Prerequisites

Basic PC skills and experience with Microsoft Office and Microsoft Project.

Credits Earned

21 PDU Credits

Course Director

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